Comments on: 1and1 Hosting Review

By: Richard Hazell

Richard Hazell — Thu, 24 Sep 2009 07:57:19 +0000

1&1 are criminals. I write a lot of website for people and the plain fact is that if we no longer want the services of either domains or hosting (or both) then we simply allow the time to elapse.

1&1 assume continuation and then charge for renewal. This is fraud. Today I had a letter from their Finance company Arvato Finance asking for £11.88

This is a threatening letter which instantly gets my back up.

They are basically asking for payment for a service I didnt want. And to top it all their cancellation policy is clumsy and overcomplicated requiring you to enter details into multiple screens, press buttons hidden way down on pages, and then to top it off needs email link clicking. So what happens if the final email doesnt arrive for you to click the link? Yes you guessed it ! – The account stays live and they send debt collection agencies around to get cash.

If you like the website 1&1 then just be warned that they have a nasty way of manking you pay for many more years once you are hooked in.

No company I have ever dealt with auto-charges you. Think about your car insurance. Can you imagine them sending debt collection if you renew with someone else? This is just nasty money making.

Now I have to try and get my money back. Not impressed AT ALL.
Richard Hazell
365Drills

By: Al

Al — Fri, 08 May 2009 08:02:32 +0000

Very bad host. 1and1 is BBB rated “F”.

Very difficult to cancel. Will send your name to collections even if by their fault you did not complete the long and complicated cancellation process (that is not confirmed cancellation by the email they never sent).

Never do anything with 1and1.com. This is the worst experience with a registrar ever.

By: jesus rodriguez

jesus rodriguez — Mon, 16 Feb 2009 18:57:23 +0000

i beg to differ, my friend. i have used 1 and 1 before, and i don’t recall having any problems at all. i am not a techie by any stretch of the imagination, but i manage to tiddle daddle with simple website design. i used them before for a temporary website i had to put up. i don’t recall having any problems. i remember them being user friendly.